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Responsible Gaming

1. Under Aged Players: does not allow people under 18 years old to open an account and anyone who assists them opening an account is breaching our Terms & Conditions. These are our recommendations to protect the under aged people.

  • Don´t share your user and password with anybody.
  • Use "Forgot your password?" option only when is needed.
  • Don´t share your credit card or bank account information with under-ages or other people.
  •  If you want to install parental control or filters you can get them at or
2. How could I know if I have gambling problems?

There are many activities that can become a problem if they are not practiced in a moderate way (shopping, playing games, etc.). The same can happen with the gambling. Signs of addiction are often difficult to detect, either in oneself or another person, and may sometimes even not be related to money. The game can be a symptom of a bigger problem.

Maybe the gambling has become a way to escape or avoid facing another problem. The motivation for gambling can be so strong that the person is not even aware of the real problems and the possible consequences. In this case, it is important to know that there is professional help available.

It is very important to detect this type of behaviour before the consequences are important. Unfortunately, gambling problems can present with symptoms not only physical but also economic and social. Fortunately, most people can bet and play sparingly throughout our life without becoming a problem.

3. Responsible Gambling Rules
  1. Do not take the gambling as a profession. Take it as a way to have fun.
  2. If you´ve had losses, do not try to recover immediately with techniques such as "double or quits" and similar.
  3. Decide the amount you are going to bet before start playing. Set a budget before start gambling. Take an amount of money that does not put at risk your economy.
  4. Never play or bet under the influence of alcohol or drugs.
  5. Keep track on the time you spend gambling and the amount of bets you place in a week.
  6. Enjoy!

If you feel you may be at risk of developing a gambling addiction, there are many specialized services and web sites that can help you. Here you can find useful information about them:


In this site you will find 20 key questions that will determine if you are or not at risk. You´ll also find live help and online forums. You can find a simple test of self-assessed their risk of gambling addiction at that can help you to determine if gambling can become a problem for you.


Gamble Aware is managed by the Responsibility in Gambling Trust, an independent charity organization dedicated to the management of funds, research and education on responsible gambling. The UK Gambling Commission in relation to other organizations like the National Consumer Council and the Department of Health created it.


This website offers direct help and an online forum for any kind of doubt about gambling dependence. Phone number: 0044 0845 6000 133


The Harvard Medical School has a website with links to other sources of help and advice as well as another questionnaire to measure your own risk.

Provides multi-lingual information, awareness and prevention

Online community of support for those with gambling issues